Refund policy

• Refund — Keep the item and receive a full refund.
• Replacement — We send a replacement at no cost, including shipping.

• Customer is responsible for both return and exchange shipping costs.

• Items must be unused and in original condition unless defective.
• Requests must be submitted within 15 days of delivery.
• We reserve the right to deny returns that do not meet these conditions.

You can always contact us for any return question at cs@sessori.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).  We also do not accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.