As a wholesale jewelry platform our prices are open only to registered account holders only. To register, please submit your store information here. Once registered, our team will review and approve your account within 1-2 business days.

We are only taking orders from registered accounts that have been reviewed and approved. But once you are registered, you can view our entire catalog and order 24/7 at www.sessori.com. For full access to our catalog and prices, please register here.

Order confirmations are sent automatically to the email address you place your order with. Please check your spam or junk folder in case your order confirmation has been diverted there. If you do not receive an order confirmation email within 24 hours of placing your order, please email cs@sessori.com.

Your tracking number will be sent via email once your order has shipped. You can also view your tracking info at here.

Orders can be canceled or changed by emailing cs@sessori.com only if your order has not shipped. Orders are processed soon after an order is placed. Please note that orders that have already been processed and shipped cannot be canceled or changed. If your order has already been shipped, you can always request a return and send it back to us once you receive your order.

We ship to US, Canada and UK.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cs@sessori.com. Please note that returns must be pre-approved before you send back your merchandise.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we do not accept exchanges.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like custom products (such as special orders or personalized items).  We also do not accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 -14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at cs@sessori.com.